Terms and Conditions
Our Terms and Conditions
YOU AGREE THAT YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT WITH US.
1.2 www.awsolicitors.co.uk is a website operated by Leeds Legal Solutions Limited (the company) trading as Andrew Williams Solicitors registered in England and Wales under company number 7553006 and its registered address is at Unity Business Centre, 26 Roundhay Road, Leeds, LS7 1AB, United Kingdom.
1.3 These Terms and Conditions (the “Terms”) are a legally binding agreement between you and Leeds Legal Solutions Limited. These Conditions govern your access and use of www.awsolicitors.co.uk (the “Website”), including any part thereof and any User Services (see paragraph 2 below) offered thereon. By accessing this Website, you acknowledge that you have read, understood and confirmed your acceptance of all the parts of the Terms. It is important that you read and understand the Terms before you start to use this Website. If you do not agree with all parts of the Terms then you are not authorised to use this Website. You may print and keep a copy of the Terms for your reference.
1.4 Leeds Legal Solutions Limited is a law firm regulated by the Solicitors Regulation Authority. We are legally authorised to provide legal advice. All the work we undertake is supervised by qualified Solicitors. However, we may from time to time use other Solicitors to provide services on our behalf. We will notify you when this happens and will ensure that all third party services provided by other Solicitors are provided with a fit for purpose guarantee from them.
1.5 The content of the website is provided mainly for guidance and information purposes only and should not be relied upon as up to date legal advice. Solicitor client relations will only be created if and when you instruct us to act on your behalf and when we accept those instructions.
1.6 Purchase of immigration application services
Once you have instructed us to act on your behalf in relation to an immigration application we will provide you will be a download link that will contain our complete terms and conditions of service and our initial instructions questionnaire.
1.7 Purchase of Retainer Services
Once you have purchased a services such as telephone advice, application checking service, the delivery of that services will be performed on a date and time agreed between us. Where you have purchased a retainer plan then a retainer members account will be created for you where you will have immediate access to all your retainer plan benefits. Such access and benefits will remain available to you for as long as you hold a current retainer subscription.
Our website provides details of the types of immigration applications we currently undertake on behalf of clients. To instruct us to undertake work on your behalf such as an application or to provide a service simply follow the on screen instructions and then call us to purchase that item. The services we provide on our website are collectively referred to in these Terms as “Legal Services”.
2.1 Permitted Use of our website and information contained within
Subject to theses terms and subject to the restrictions in Clause 3 below you shall be granted a non-exclusive perpetual licence:
2.2 to use the information contained within our website for your own personal and/or business purposes;
2.3 use of which can only be for the purposes of supporting the Permitted Use, to reproduce, print and make back-up copies on any computer system; and
2.4 to copy, modify, adapt, merge, translate, disassemble, or create derivative works based upon the whole or any part of the application template.
Exceptions and Restrictions
3.1 The Permitted Use is subject to the following exceptions and restrictions:
3.1.1 You will not sell any of the application template (or any part thereof) to third parties;
3.1.2 You will not distribute any material contained within the Application template (or any part thereof) to third parties for sale or resale (or free of charge) whether as part of a package or as a separate product;
3.1.3 You will not use the application template (or any part thereof) for any purpose which rivals or competes with our business Leeds Legal Solutions Limited trading as Andrew Williams Solicitors. In the event of a dispute between a User and Leeds Legal Solutions Limited it shall be for Leeds Legal Solutions Limited to define “rival” and/or “competing” purposes; and
3.1.4 You will not rent, lease, sub-licence or loan any of the application templates (or any part thereof) to third parties.
3.3 The restrictions in sub-Clause 3.1 are subject to the provisions of the Copyright Designs and Patents Act 1988. Leeds Legal Solutions Limited holds the copyright to all application and services material held on our site. Leeds Legal Solutions Limited does not waive its moral rights contained in Sections 77 – 79 of the Copyright Designs and Patents Act 1988 for its current users only.
3.4 Therefore the copyright and all other applicable intellectual property rights of anything held on our site and any application template provided to the client remains the sole property of Leeds Legal Solutions Limited.
3.5 All restrictions in this Clause 3 shall apply to the application template(s) and all parts thereof, and any derivative works created by you using the same.
3.6 All licences, consents and restrictions contained in these Terms and Conditions shall be limited to the normal duration of copyright in literary works as defined in the Copyright Designs and Patents Act 1988, Section 12 (the life of the author, plus 70 years).
Leeds Legal Solutions Limited shall at all times retain ownership of the application template save for any application templates that are created and completed within the permission granted by sub-Clause 2.3 of these Terms and Conditions.
Fees, Payment and Purchases
5.1 All Fees appearing on this Website are exclusive of Value Added Tax (VAT). Value Added Tax shall be added to any and all sums due at the point of sale where the application or service is provided to an individual or or business liable for VAT.
5.2 All transactions processed through this Website are handled by Paypal. No payment details are collected, stored or processed by Leeds Legal Solutions Limited. We do not accept responsibility for any problems you may have in making payment through Paypal.
5.3 Upon the successful completion of a subscription payment, the Fee Period of one calendar month shall commence. Immediately following the end of the Fee Period, the Free Period of 5 calendar months shall commence. During both the Fee Period and the Free Period you shall have access to the Product, Services, Member benefits (or the relevant part thereof as determined by your subscription).
Applications and Liability
6.1 We will use reasonable endeavours to correct any defects in the application of which we are made aware in a timely manner.
6.2 We will not be liable for any loss of any kind including lost profits or other consequential losses arising from your use of any part of our services. Unless, we have been found liable by a competent body with legal standing to make such a finding, such as ‘The Legal Ombudsman’ .
6.3 You should ensure that any application (or part thereof) prepared on your behalf is appropriate and complete in all respects for its intended purpose.
6.4 You acknowledge that any application (or part thereof) purchased may, in the future, need to be amended in response to changes in the Immigration or European rules and regulations. We are not responsible for advising you of any such changes or amendments after your application is complete.
7.1 Retainer Clients, Products and Services
We offer 3 retainer agreements; Group, Landlord and Employer. Details of each specific retainers can be found on our site on the page relating to that specific retainers. It is your responsibility to ensure that you sign up to the right retainer. If you do not initially sign up for the correct retainer you may cancel it in line with our cancellation terms contained within section 7.2 below. We will not refund any money paid in error as a result of you entering into the wrong retainer agreement. We have only 1 retainer terms and that is 12 months. You may upgrade or downgrade your retainer at any time. Each retainer agreement comes with its own specific benefits and you should therefore identify your specific needs before choosing a retainer. You should also note that retainers services such as telephone advice may sometimes be provided through a third-party independent law firm(s) under the terms of an agreement between Leeds Legal Solutions Limited and the third party law firm. Should you find that the telephone advice provider does not provide the advice you need in your particular case, you should contact us immediately and we may engage the services of a different firm or lawyer. All other retainer services are provided exclusively by Leeds Legal Solutions Limited.
7.2 Commencement of your retainer agreement
By accepting these Terms, you are providing your agreement in writing to enable us to commence with either your 12 monthly retainer following the end of any trial period offered to you or after any period offered to you where you have waived your right to that offer of free trial period or the remaining free trial period. You will not have access to any retainer discounts or benefits during your 14 day trial period (the cancellation period). You will however be able to view all the discounts on offer within your members area account. If you want access to the full retainer services and benefits within the 14 day trial period, then you will need to waive your right to have whatever remaining free trial period you have left and buy a retainer now.
7.3 Subscription, Retainer Agreement and Cancellation
Value Added Tax (“VAT”) will be added to all purchase of products and services provided by Andrew Williams Solicitors.
All prices are subject to applicable VAT.
If you believe you should not be paying VAT or have any doubts as to your VAT position, it is recommended that you consult your own adviser before going ahead with any purchase of User products or Services through this Website.
Satisfaction Guarantee and Cancellation of Contracts
In addition to certain guarantees provided by law, Leeds Legal Solutions Services Limited guarantees your satisfaction with our applications and services. If you are not satisfied with anything, please contact us immediately and we will at our discretion either correct the situation, provide a refund or offer credit that can be used for future instructions.
Leeds Legal Solutions Limited Satisfaction Guarantee Details:
If you’re not satisfied, simply call us during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days. Unfortunately, we can’t refund or credit any money paid on your behalf to third parties with a role in processing your order under the terms of an agreement to do so such as to provide telephone advice or advice under the terms of a legal plan agreement unless you can show that you have received a poor service from them.
Cancellations under the Consumer Contracts Regulations 2013
Notice of Right to Cancel
In the event that our satisfaction guarantee provides a lesser guarantee than that provided for under the Consumer Contracts Regulations 2013, then you have the right to cancel your contract within 14 calendar days of entering the contract without giving any reason. To exercise your right to cancel under the Consumer Contracts Regulations requirements, you must inform Leeds Legal Solutions Limited via email at email@example.com of your decision and reasons to cancel. You may use the following cancellation form:
To Leeds Legal Solutions Limited, firstname.lastname@example.org
I hereby give notice that I cancel my contract of the supply of the following service,
Signature of consumer:
Effects of cancellation
If you cancel this contract within the cancelation period, we will reimburse to you all payments received from you within that period.
We will make the reimbursement without undue delay, and no later than 14 days after the day on which we are informed about your decision to cancel this contract.
We may make the reimbursement using the same means of payment as you used for the initial transaction or any other method we deem appropriate. You will not incur any fees as a result of the reimbursement.
If you requested us to begin the performance of services under a legal plan during the cancellation period, you shall pay us an amount which is in proportion of that plan term to what has been performed until you have communicated to us your wish cancellation this contract. The minimum plan term shall be 1 month.
Access to the Website
Reasonable efforts will be made to keep this Website available for use; however access is not guaranteed to be available all the time. Leeds Legal Solutions Limited will not be liable for any damage or loss suffered as a result of any periodic unavailability of this Website.
Due to the nature of the internet and the possibility of third party interference, this Website is not guaranteed to be free of all viruses and technical defects of any description or any forms of computer misuse. Leeds Legal Solutions Limited will not be liable for any damage or loss caused by such third party interference as a result of your use of this Website. You acknowledge that you are responsible for taking back up copies of your data and taking appropriate precautions to protect your computer systems against technical defects, viruses or computer misuse.
If there are links from this Website to other websites operated by third parties, Leeds Legal Solutions Limited does not guarantee that you will be able to access the other websites via any link on this Website. Leeds Legal Solutions Limited does not guarantee the content or accuracy of any third party’s website, nor do we accept any responsibility for any damage or loss you may suffer as a result of your use of that website.
Copyright and trademark notices
ALL CONTENT FOUND ON THE WEBSITE (“LEEDS LEGAL SOLUTIONS LIMITED CONTENT”) IS PROTECTED BY COPYRIGHT AND ALL OTHER APPLICABLE INTELLECTUAL PROPERTY RIGHTS. LEEDS LEGAL SOLUTIONS LIMITED CONTENT IS FOR YOUR PERSONAL USE ONLY AND NOT FOR RESALE. YOUR USE OF THE WEBSITE DOES NOT ENTITLE YOU TO RESELL ANY LEEDS LEGAL SOLUTIONS LIMITED CONTENT FROM THE WEBSITE. FOR THE AVOIDANCE OF DOUBT, YOUR USE OF THE WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND YOUR PROMISE THAT YOU WILL NOT RESELL OR OTHERWISE ATTEMPT TO COMMERCIALLY BENEFIT FROM THE LEEDS LEGAL SOLUTIONS LIMITED CONTENT WITHOUT THE EXPRESS WRITTEN CONSENT OF LEEDS LEGAL SOLUTIONS LIMITED.
IF YOU PRINT OFF, COPY OR DOWNLOAD ANY PART OF THE WEBSITE IN BREACH OF THESE TERMS AND CONDITIONS, YOUR RIGHT TO USE THE WEBSITE WILL CEASE IMMEDIATELY AND YOU MUST, AT OUR OPTION, RETURN OR DESTROY ANY COPIES OF THE MATERIALS YOU HAVE MADE.
Leeds Legal Solutions Limited is not a registered trademark.
As a condition of your use of this Website, you warrant to us that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
General liability disclaimer
THE INFORMATION INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION ON THE WEBSITE. LEEDS LEGAL SOLUTIONS LIMITED AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. INFORMATION AND OPINIONS RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
LEEDS LEGAL SOLUTIONS LIMITED WILL USE ITS REASONABLE EFFORTS TO KEEP THE WEBSITE AVAILABLE AND THE INFORMATION ON THE WEBSITE REASONABLY ACCURATE, LEEDS LEGAL SOLUTIONS LIMITED AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LEEDS LEGAL SOLUTIONS LIMITED AND/OR ITS SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
YOU USE THE WEBSITE AT YOUR OWN RISK. NEITHER DIY UK IMMIGRATION SERVICES LIMITED NOR ANY COMPANY WITHIN OUR GROUP, AND THEIR RESPECTIVE AGENTS, EMPLOYEES AND SUB-CONTRACTORS, SHALL BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY LOSSES OR DAMAGES WHATSOEVER OR HOWSOEVER ARISING IN CONNECTION WITH THE WEBSITE (WHETHER UNDER THESE TERMS AND CONDITIONS OR OTHER CONTRACT OR AS A RESULT OF ANY MISREPRESENTATION, MISSTATEMENT OR TORTIOUS ACT OR OMISSION, INCLUDING NEGLIGENCE).
UNDER THIS PARAGRAPH:
“LEEDS LEGAL SOLUTIONS LIMITED LIABILITY” INCLUDES THAT OF ANY COMPANY IN OUR GROUP AND OUR AND THEIR RESPECTIVE AGENTS EMPLOYEES, SUB-CONTRACTORS;
“YOU” INCLUDES ANY OTHER PARTY CLAIMING THROUGH YOU;
“LOSS OR DAMAGE”INCLUDES ANY LOSSES, DAMAGES, COSTS OR EXPENSES WHATSOEVER OR HOWSOEVER ARISING IN CONNECTION WITH USE OF THE WEBSITE, WHETHER UNDER THIS AGREEMENT OR OTHER AGREEMENT OR AS A RESULT OF ANY MISREPRESENTATION, MISTATEMENT OR TORTIOUS ACT OR OMISSION, INCLUDING NEGLIGENCE.
THIS SECTION OF THE TERMS & CONDITIONS DOES NOT AFFECT CLAIMS RELATING TO DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE AND DOES NOT LIMIT OR EXCLUDE ANY LIABILITY FOR FRAUDULENT MISREPRESENTATION.
Leeds Legal Solutions Limited reserves the right to change the terms, conditions, and disclaimers under which this Website or any service offered through it is offered. This right shall not affect the existing terms and conditions accepted by you upon making a legitimate purchase using this Website. These terms and conditions shall not affect your statutory rights as a consumer.
This agreement is governed by the laws of United Kingdom. You hereby consent to the exclusive jurisdiction of the United Kingdom courts in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
We operate a refund policy that shall, at all times, be subject to our discretion. Any User wishing to receive a refund should contact us for further information. Please note that if you have used your free Telephone advice consultation within our legal plans (or any portion thereof), you will not be eligible for a refund.
Last Updated: January 2018